User journey map

These are all user journey maps our group did with various educator users for the first week research, please click on the picture to see the original size.Please contact us if you have any enquirers.

Mapping User Journeys

To support everyone is developing their ability to record and visualise the journey of the user I have found some links below that may be helpful:

http://www.enginegroup.co.uk/service_design/m_page/customer_journey_mapping

http://www.servicedesigntools.org/tools/8

http://prezi.com/1qu6lq4qucsm/customer-journey-mapping-game-transport/?kw=view-1qu6lq4qucsm&rc=ref-14662181

Although the example above has been specifically designed for transport there is no reason why we cannot change it to suit our needs.

videos sending a clear message, similar to our topic

Those are some very inspiring videos that we can use as an expample: