What happened?
This morning both WithScotland and the Nile groups had the presentation with Fiona first. All the groups presented the initial ideas of their story-telling briefly. When Nile groups started to meet with their client, our group had a quick feedback meeting with Fiona.
Later today, we received feedback from the client as we. Both Fiona and Beth gave us really positive feedback.
Apart from the presentation, Alex and I went to a local Child Protection Charity for an interview as well. We had a chat with one of the charity workers to know about different practitioner’s user experience of WithScotland website.
So What?
It is always encouraging to receive positive feedback from client, which means what we have done followed the client’s needs. It is also a sign of good communication between consultants and clients. We actually “listened” to the client’s needs. But from the client’s feedback we also know that we have to be careful about the language we use.
It is a great opportunity for us to know user experience from more than one perspectives of view. It could help us to define the gap between current service and the users. How to bridge this gap could be showed in the promotion.
What’s next?
We provided more than video concepts for the final deliverable to the client. Next week we need to work on narrowing the concepts down to one best idea and work on the small points from client’s feedback. Next week we could also go back to the users we interviewed this week to ask feedback for our video concept. Work hard, work hard and work hard.